Privacy Policy

This Privacy Policy explains how Trend Holidays collects, uses, stores, protects, and processes personal information when you visit our website, contact us, or use our travel-related services.

Trend Holidays is committed to protecting your privacy and handling your personal data transparently, securely, and in compliance with applicable data protection laws, including:

• The UK General Data Protection Regulation (UK GDPR)
• The EU General Data Protection Regulation (EU GDPR)
• The Data Protection Act 2018

By using our website or services, you agree to the terms outlined in this Privacy Policy.

We may collect and process the following categories of personal information:

Personal Identification Information

• Full name
• Address
• Email address
• Telephone number
• Passport information
• Nationality
• Date of birth
• Emergency contact information

Travel & Booking Information

• Flight details
• Hotel preferences
• Travel itineraries
• Visa-related information
• Travel insurance details
• Payment and transaction information
• Special assistance requests

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Referral sources
• Cookies and analytics data

We use personal data for the following purposes:

• Processing travel bookings and enquiries
• Providing holiday packages and concierge services
• Communicating booking confirmations and updates
• Assisting with visas, transportation, accommodation, and travel arrangements
• Responding to customer support enquiries
• Improving our website and services
• Sending promotional offers or newsletters where consent has been provided
• Fraud prevention and security monitoring
• Complying with legal and regulatory obligations

We process your personal data only where we have a lawful basis to do so under applicable GDPR regulations.

Under GDPR, we rely on one or more of the following lawful bases:

• Performance of a contract
• Consent
• Compliance with legal obligations
• Legitimate business interests
• Protection of vital interests

Where consent is relied upon, you have the right to withdraw your consent at any time.

Trend Holidays acts as an intermediary between clients and third-party travel suppliers, including:

• Airlines
• Hotels
• Transport providers
• Visa processing providers
• Tour operators
• Activity organisers
• Insurance providers
• Payment processors

In order to fulfil bookings and travel arrangements, your personal information may be shared with relevant third-party suppliers where necessary.

All third-party suppliers are expected to process personal data in accordance with applicable privacy and data protection laws. However, Trend Holidays is not responsible for the independent privacy practices of third-party providers.

Due to the international nature of travel services, your personal information may be transferred to countries outside the United Kingdom or European Economic Area (EEA).

Where international data transfers occur, Trend Holidays will take reasonable steps to ensure that appropriate safeguards are implemented in accordance with UK GDPR and EU GDPR requirements.

By using our services, you acknowledge and consent to such international transfers where necessary for the provision of travel services.

We retain personal information only for as long as necessary to:

• Fulfil the purposes for which the data was collected
• Comply with legal, accounting, tax, or regulatory obligations
• Resolve disputes and enforce agreements

When personal data is no longer required, it will be securely deleted or anonymised.

Trend Holidays takes appropriate technical and organisational measures to protect personal information against:

• Unauthorised access
• Loss or theft
• Misuse
• Disclosure
• Alteration
• Destruction

Security measures may include:

• SSL encryption
• Secure servers
• Restricted data access
• Password protection
• Firewall and malware protection

While we strive to protect your data, no method of transmission over the Internet is completely secure. Therefore, we cannot guarantee absolute security.

Under UK GDPR and EU GDPR, you may have the following rights:

• Right to access your personal data
• Right to correct inaccurate information
• Right to request deletion of personal data
• Right to restrict processing
• Right to object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Requests relating to your data rights may be submitted to: sales@trendholidays.co.uk

We may require identity verification before processing requests.

Where you have opted in, Trend Holidays may send promotional emails, travel offers, newsletters, or updates.

You may unsubscribe or withdraw consent at any time by:

• Clicking the unsubscribe link in marketing emails
• Contacting us directly

We do not sell personal information to third parties.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve website functionality, performance, and user experience.

How We Use Cookies

Trend Holidays uses cookies to:

• Improve website functionality
• Remember user preferences
• Analyse visitor behaviour
• Enhance website performance
• Monitor website traffic and usage trends

Types of Cookies We Use

Essential Cookies — Necessary for website functionality and security.

Analytics Cookies — Used to understand website traffic and visitor interactions.

Functional Cookies — Allow the website to remember user settings and preferences.

Marketing & Advertising Cookies — May be used to deliver relevant advertising content where applicable.

We may use trusted third-party services including:

• Google Analytics
• Social media plugins
• Advertising platforms
• Payment gateways

These third parties may collect certain information in accordance with their own privacy policies. Trend Holidays does not control third-party cookies or tracking technologies.

You may disable or manage cookies through your browser settings.

Please note that disabling cookies may affect website functionality and user experience.

Our website may contain links to external websites. Trend Holidays is not responsible for the privacy practices, content, or security of third-party websites.

Users should review the privacy policies of external websites independently.

Trend Holidays does not knowingly collect personal information from children without parental or guardian consent.

If you believe that a child has provided personal information without appropriate consent, please contact us immediately.

Trend Holidays reserves the right to amend or update this Privacy Policy at any time without prior notice.

Updated versions will be published on this page with a revised effective date where applicable.

For any questions regarding this Privacy Policy or data protection matters, please contact:

By using our website and services, you confirm that you have read, understood, and agreed to this Privacy Policy.